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General Conditions and use of the portal OBJECT 1.1. These stipulations regulate the contracting of products and services offered and the advertising directed to its clients/users by Accesorios de aluminio y PVC, a company that operates over the Internet from its website (www.ferreteriaiosna.com) selling products, appliances, spare parts, etc. to its clients. These General Conditions also regulate the rights and obligations of the parties derived from the purchase and sale operations arranged between them. 1.2. The clauses that are listed below configure the framework contract that all users who access the www.ferreteriaiosna.com page are obliged to know and accept. For the sole purpose of these general conditions, the expression "user" includes any internet user who accesses the www.ferreteriaiosna.com web page, either directly or from any other Internet site. IDENTIFICATION AND COMPANY NAME OF THE OFFERING COMPANY Accesorios de aluminio y PVC with CIF: B-64290315, and registered office at IOSNA
,Cami de Sant Cristófol nº 2 Nave A
,08292 Esparreguera -Barcelona
,Tel. +34 935 181 919
,Whatsapp. 658 706 925
,email : pedidos@ferreteriaiosna.com
,Horario: Lunes-Viernes: 8-16h, provides its online sales services over the Internet on its website www.ferreteriaiosna.com. Its contact address is the e-mail pedidos@ferreteriaiosna.com. Its contact telephone number is 935 181 919The address for this purpose of claims will correspond to the one indicated as the registered office of the company. An order is not final until it is accepted by Accesorios de aluminio y PVC 2.1. The prices published by Accesorios de aluminio y PVC include VAT but do not include shipping or installation costs. 3. Payment terms3.1. The products and services will be paid in advance by bank transfer, Credit Card, Paypal or reimbursement. 4. Shipping 4.1. Accesorios de aluminio y PVC will not send any product until the Accesorios de aluminio y PVC Administration Department has verified that the payment has been made or that the request for deferred payment has been accepted. 4.2. The delivery will be considered made at the moment in which the carrier has made the products available to the client and the latter has signed the delivery receipt document. It is the customer's responsibility to verify the products upon receipt and state all the exceptions and claims that may be justified in the delivery receipt document. 4.3. Accesorios de aluminio y PVC will send the products by the means it deems appropriate. 4.4. Accesorios de aluminio y PVC reserves the right to ship orders by installments. 5. Returns 5.1. Accesorios de aluminio y PVC. will not accept returns after 7 calendar days from the invoice date. In the event of a return within this period, the customer will bear the direct costs of the return. 5.2. Accesorios de aluminio y PVC. will not accept returns if the product is not presented in perfect condition. 5.3. Accesorios de aluminio y PVC. will not accept returns if the product packaging is not original and it is not in perfect condition. The original packaging must be protected so that it is received in perfect condition, the use of seals and adhesive tape being prohibited. 5.4. Due to its special characteristics, will not accept returns of the following products: consumables, supports, easily reproducible Accesorios de aluminio y PVC products (eg software), unusual products specific to the client. 5.5. All returns must be authorized by Accesorios de aluminio y PVC. To do this, the client must request Accesorios de aluminio y PVC . By fax, a return authorization number (key/RMA/incident) indicating the reason for the return and the invoice number. 5.6. Once the customer has received the key number, the products will be delivered to the address specified by Accesorios de aluminio y PVC. The costs of this transportation will be borne by the customer. 6.1. All products marketed by Accesorios de aluminio y PVC. They enjoy the warranty period established by the manufacturer. And the manufacturer is in charge of supporting their warranty. 6.2. The guarantee covers both labor and the parts to be replaced, except for those cases in which Accesorios de aluminio y PVC. or the manufacturer stipulate other terms. 6.3. The guarantee will be invalidated under the following circumstances:-Bumps and/or improper transport.- Failure to comply with the instructions for use and handling.- Defective installations and/or installation errors.- Installation and/or connection of peripheral elements not compatible with the product.- Incorrect supply voltage.- Handling by personnel other than Accesorios de aluminio y PVC Technical Service. or from the manufacturer, or manipulation of any seal or identification/control label.- Damages due to natural phenomena or catastrophes such as storms, floods, lightning, earthquakes, fires, etc... whether or not they affect the electrical supply. 6.4. The guarantee does not cover incidents due to problems with software. 6.5. Accesorios de aluminio y PVC does not commit to any urgent repairs. 6.6. To carry out the repairs, Accesorios de aluminio y PVC may replace parts or the entire unit as it deems appropriate. 6.7. The classification of the fault, and whether or not it is covered by the guarantee, will correspond to Accesorios de aluminio y PVC 6.8. All repairs must be authorized by Accesorios de aluminio y PVC For this, the client must request Accesorios de aluminio y PVC. By fax, a repair authorization number (incident key) indicating, in as much detail as possible, the problem presented by the product. 6.9. All interventions in the warranty period will be carried out in the facilities that Accesorios de aluminio y PVC, or the manufacturer deems appropriate. 6.10. Once the client has received the incident key number, they must correctly pack the products and send them to the address specified by Accesorios de aluminio y PVC. The costs of this shipment will be borne by the client. 6.11. Accesorios de aluminio y PVC. will return the product, once repaired: postage paid if it is under warranty; Postage due if it is out of warranty or if it has to be sent to a country other than Spain; or cash on delivery (in concept of verification costs) if even under warranty it did not present any damage. 7.1. THE INFORMATION PROVIDED ON THIS SITE BY Accesorios de aluminio y PVC IS FOR INFORMATION ONLY AND THEREFORE Accesorios de aluminio y PVC. IT DOES NOT ACCEPT ANY RESPONSIBILITY FOR ITS CONTENT (SUCH AS THE SUITABILITY OF A PRODUCT FOR A PARTICULAR PURPOSE). 7.2. Except where expressly stated, neither Accesorios de aluminio y PVC nor any of its directors, employees or representatives will be liable for any damages arising from the use of this site. Specifically, they will not be responsible for possible damages caused to people and/or things, nor for the total or partial loss of data and information, nor for the expenses and/or loss of profits that could be produced by the use of the products that they sell. Accesorios de aluminio y PVC 7.3. Accesorios de aluminio y PVC is not responsible for the content of other web pages linked to this site. The risks derived from the consultation of such pages correspond exclusively to the client who must be governed by the terms and conditions of use of the same. 7.4. Prices, features and availability of products marketed by Accesorios de aluminio y PVC may change without notice. 8. Force majeure 8.1. The parties will not incur responsibility for any fault due to a major cause. The fulfillment of the obligation will be delayed until the cessation of the case of force majeure. 9. Submission 9.1. Accesorios de aluminio y PVC. expects any disagreements that may arise to be resolved amicably. When this is not possible, the client expressly submits to the jurisdiction of the Courts of Gavá-Barcelona (Catalonia) Spain for resolution. |
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